1plus Casino Privacy Policy

Last updated: 2025. This policy explains how we handle your personal information as a player in the Philippines.

1. Introduction and Scope

1plus casino is committed to protecting the privacy of all players who access the platform. This Privacy Policy describes what personal data we collect, how we use it, who we may share it with, and what rights you have regarding your information. It applies to all players registered on 1plus casino, including those accessing the platform from the Philippines.

By registering an account or using the platform, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your data as described. If you do not agree with any part of this policy, please do not use the platform. For questions, you may contact us at [email protected].

2. Data We Collect

When you register and use 1plus casino, we collect several categories of personal data necessary to provide the service, process transactions, and maintain account security. The types of data collected include:

  • Account information: Your name, date of birth, email address, mobile number, and username provided at registration.
  • Identity verification documents: Government-issued ID (such as a PhilSys national ID, passport, driver's license, or UMID) submitted during the account verification process.
  • Payment information: Details of your Philippine Peso (₱) payment methods, including GCash or Maya account details, bank account numbers used for InstaPay or bank transfers, and transaction records.
  • Device and browser data: IP address, browser type, operating system, device identifiers, and session data collected automatically when you access the platform.
  • Usage data: Pages visited, game categories accessed, wager history, login timestamps, and navigation patterns within the platform.
  • Communications: Records of messages exchanged with the support team, including chat logs and email correspondence.

We collect only the data necessary for the purposes described in this policy. We do not collect sensitive personal data beyond what is required for identity verification and payment processing.

3. How We Use Your Data

1plus casino uses the personal data we collect for the following purposes:

  • Creating and managing your player account;
  • Processing deposits and withdrawals in Philippine Peso via your linked payment methods;
  • Verifying your identity and age to confirm eligibility (18+);
  • Detecting and preventing fraud, unauthorized account access, and money laundering;
  • Providing customer support and responding to account-related inquiries;
  • Sending account notifications, security alerts, and transactional updates;
  • Analyzing platform usage to improve service performance and user experience;
  • Complying with applicable legal and regulatory obligations.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without appropriate safeguards. Marketing communications, if sent, will only be issued where you have provided consent, and you may opt out at any time by contacting support.

4. Cookies and Tracking Technologies

1plus casino uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. Cookies are small data files stored on your device when you visit the website. We use the following types:

  • Essential cookies: Required for basic platform functions such as login sessions, account security, and navigation. These cannot be disabled without affecting platform functionality.
  • Functional cookies: Remember your preferences and settings, such as language and display options, to personalize your experience.
  • Analytics cookies: Collect aggregated data about how players interact with the platform to help us identify performance issues and improve features. This data does not identify individual users.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent some parts of the platform from functioning correctly. By continuing to use 1plus casino after being informed of this policy, you consent to our use of cookies as described.

5. Data Sharing and Third Parties

1plus casino does not sell your personal data to third parties. We may share your information only in the following circumstances and only to the extent necessary:

  • Payment processors: Your payment details are shared with GCash, Maya, InstaPay, and partner banking institutions solely to process your Philippine Peso transactions securely.
  • Identity verification providers: Where required, document verification may be processed by a third-party identity verification service operating under equivalent data protection standards.
  • Legal and regulatory authorities: We may disclose data to government agencies, law enforcement, or regulatory bodies in the Philippines when required by applicable law, court order, or to investigate fraud.
  • Platform service providers: Technical partners who support platform infrastructure, security monitoring, or analytics may have limited access to data strictly necessary for their contracted services, under confidentiality obligations.

Any third party receiving your data is contractually required to handle it in accordance with applicable privacy laws and is prohibited from using it for any purpose beyond what is specified.

6. Data Storage, Security, and Retention

1plus casino implements appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption of sensitive data in transit and at rest, access controls limiting data access to authorized personnel only, and regular security reviews of our systems.

Personal data is retained for as long as your account is active and for a period thereafter as required by applicable law — typically for compliance, tax, and anti-fraud purposes. When data is no longer required for these purposes, it is securely deleted or anonymized.

Despite these measures, no online platform can guarantee absolute security. Players are responsible for keeping their login credentials confidential and should notify us immediately if they suspect unauthorized account access.

7. Your Rights, Minor Protection, and Policy Updates

As a registered player on 1plus casino, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you;
  • Correction: Request that inaccurate or incomplete data be corrected;
  • Deletion: Request deletion of your data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
  • Objection: Object to certain uses of your data, including direct marketing.

To exercise any of these rights, contact the support team at [email protected]. We will respond within a reasonable timeframe in accordance with applicable law.

Minor protection: 1plus casino does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account, the account will be closed and all associated data will be deleted promptly. Parents or guardians who believe a minor has created an account should contact us immediately.

Policy updates: This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or platform features. When changes are made, the revised policy will be published on this page with an updated effective date. Continued use of 1plus casino after changes are posted constitutes your acceptance of the updated policy. We recommend reviewing this page periodically. For questions about this policy or how your data is handled, visit the FAQ page or contact our support team directly.

Questions About Your Data?

Our support team is available to help with any privacy questions or data requests. You can also review the FAQ for answers to common account and security questions.

Read the FAQ Log In